Shipping policy

Momentum Raceworks
Shipping Policy
Effective Date: 27 May 2025

Thank you for shopping with Momentum Raceworks! We’re committed to delivering your performance parts and racewear safely and efficiently. Please review our shipping policy to understand our timelines, costs, and support.

1. Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • Custom-fabricated or special-order items may take longer. Estimated timelines will be communicated via email after your order is confirmed.

2. Shipping Options & Rates

  • Standard Shipping: Rates are calculated at checkout based on package weight, size, and destination.

  • Expedited Shipping: Faster options are available at an additional cost and displayed during checkout.

  • Free UK Shipping: Orders over £100 qualify for free standard shipping within the United Kingdom.

  • Return shipping costs are the customer’s responsibility unless the item is damaged, defective, or we made an error.

3. Estimated Delivery Times

UK Shipping

  • Standard: 7–10 business days

  • Expedited: 2–3 business days

International Shipping

  • Typical delivery: 7–21 business days

  • Delays may occur due to customs clearance or carrier issues outside of our control.

Note: Delivery times are estimates only.

4. International Shipping & Customs

  • We ship worldwide. If your location isn’t listed at checkout, email us for assistance.

  • Customs, duties, and import taxes are not included in your order total. These fees are the buyer’s responsibility and may be due at delivery.

  • We are not responsible for delays caused by customs or local import regulations.

5. Tracking & Delivery Issues

  • Once your order ships, you will receive an email with tracking info.

  • If your order hasn't arrived within the expected time, contact us at momentumraceworks@outlook.com with your order number.

  • Packages returned due to incorrect addresses, unclaimed delivery, or customer errors may incur additional shipping fees for re-delivery.

6. Damaged or Lost Shipments

  • Damaged deliveries: Report damage within 48 hours of delivery with clear photos. We'll work with you to issue a replacement or refund.

  • Lost packages: We’ll work with the courier to locate or replace your package.

7. Contact Us

If you have any questions about shipping, delivery timelines, or international orders, please email:

📩 momentumraceworks@outlook.com

Let us take care of the shipping — so you can focus on the build.
Thank you for choosing Momentum Raceworks.